IT Director

About us

nexfibre is a £4.5 billion joint venture between Infravia Capital Partners, Liberty Global and Telefónica. It is on track to deliver ultra-fast full fibre broadband to millions of homes and businesses across the UK.

Together with our strategic partner Virgin Media O2, we will create the first national scale competitor to BT Openreach and will provide consumers and businesses across the UK with better innovation and choice.

We operate a wholesale business model; our customers are broadband ISPs and B2B resellers and customers. We do not operate a retail broadband business.

We operate a wholesale business model; our customers are broadband ISPs and B2B resellers and customers.

We are:

  • Open: Collaborative & Curious
  • Fast: Driven & Pragmatic
  • Simple: Authentic & Adaptable

Location

We are based in Paddington. The position is full time, hybrid with a minimum 3 days based in the office. nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job purpose

Accountable for the IT strategy and roadmap, defining the IT architecture and solutions
required to support the business needs, the associated guidelines and managing the delivery
of a technology stack which is fit for purpose to support the evolving business strategy. Oversee
and control the IT operations developed by specialists and partners, ensuring that the
technology is best supporting business activity.

Key accountabilities

  • End to end responsibility of IT architecture definition together with our partners. Define
    overall architecture and solutions to be implemented to enable nexfibre to deliver on its
    business targets, taking into account the available solutions in the nexfibre ecosystem
    and ensuring an efficient and effective delivery of the IT functionality required.
  • End to end responsibility of programme delivery, from planning through to design,
    development, integration, testing, and handover; including upfront engagement in
    scoping new initiatives to support business strategy and delivery of enabling IT Stack
    (including when required the definition of the solutions to be deployed) and IT
    operations within the scope of the portfolio. Will be responsible for ensuring that
    nexfibre has the IT solutions required to achieve its business priorities, and that projects
    within their area adhere to project planning principles and are successfully delivered.
  • Shaping and designing the IT strategy: accountable for supporting in the definition of
    the architecture, solutions to be used, guidelines and control of developing all aspects
    of the technology stack across architecture, deployment, workflow, delivery, operations,
    licensing, roadmaps, and in-life operations. Update and refine business cases for costs
    and benefits.
  • Overseeing impact and feasibility assessments for new and future requirements that
    provide cost-effective technical solutions and are produced with the required quality
    and timelines.
  • Overseeing the definition and development of standards and guidelines,
    documentation and deployment working practices for the IT Stack which enable
    effective and efficient design output and integrate with architectural, technical
    heritage, security, industry, legislative and health and safety requirements.
  • Overseeing the IT Programme definition (whenever required) and implementation:
    oversee the definition of the architecture and solutions used to support the nexfibre
    business (whenever required), and the delivery of multiple projects for new / updated
    applications. Maintain a view of what’s important for the ongoing upkeep, and
    improvement of IT systems, including any new solutions, data and security
    requirements. Tracking the compliance with the objectives set and ensuring that
    quality agreements are addressed.
  • Leading the definition of the nexfibre data strategy: the elements (tools, resources,
    inputs, processes and governance) required at nexfibre to cover the business needs
    related to data ingestion, processing, storage, analysis and visualisation.
  • Lead the implementation and operation of data management tools.
  • Lead the data analysis function at nexfibre, including data modeling, data quality,
    analysis capabilities and tooling for serving the internal users.
  • Leading the technical and operational security governance, planning and execution
    and nexfibre, including any required internal governance or governance with key
    partners.
  • Decision Making: Show leadership and be able to make decisions that are both tactical
    and strategic in nature. The strategy aspects of these decisions must consider
    multidimensional impacts beyond the near-term architecture required for business
    needs and the associated delivery dates.
  • Programme Leadership: Provide leadership for these programmes through formal
    governance roles, e.g. on steering committees, and build and maintain trusted
    relationships with stakeholders as required. Provide programme expertise on key
    activities and deliverables e.g. architecture and solutions definition, business cases, cost
    estimates, programme plans, identification and mitigation of delivery risk.
  • Overseeing technology partners compliance: ensure IT delivery contracts with partners
    and vendors are in compliance with SLAs and delivered in line with strategic and
    financial aims. Successfully manage partners and suppliers that provide IT capabilities
    ensuring that the defined quality, timescales and costs are delivered and continually
    improved on.
  • Managing IT budget accountability: manage the annual IT capital and operating
    expense budgets and be responsible for the review, audit, and prioritisation of all IT
    systems and applications.
  • Leading a mindset of innovation: lead to identify innovative ways to enhance the IT
    architecture, and offering from solution design to through deployment. Propose
    solutions that will help nexfibre improve the offer to its customers, expand its business
    and improve its control of the service provided

About you

At nexfibre, we’re building a culture that attracts, develops, and retains top talent. Our values are Open, Fast, Simple. Our team is driven, high-performing, and thrives in a fast-paced, ever-evolving digital infrastructure industry. We’re looking for people who share our passion for connecting communities, driving innovation, and delivering the next generation of full-fibre networks across the UK.

The successful candidate will bring the following attributes and skills:

Skills & experience

  • Deep IT expertise in relevant industry: have demonstrable experience and evidence of
    success in a senior information management role within the telecommunications and /
    or wholesale business areas, ideally in the fixed telecommunications space.
  • Experienced in defining and analysing software and application architectures and
    solutions in telecommunications IT based on business requirements.
  • Comfortable with leading large programmes: will be familiar with the demands of large
    scale IT deployment programmes and be comfortable working at pace to conduct the
    wide range of activity required to deliver them
  • Capability of assessing the business case of a proposed IT architecture or solution,
    taking into account the costs, risks, and business benefits enabled.
  • Proven experience and skills in the management of vendors, developing risk based
    commercial frameworks, managing and monitoring vendors, and vendor relationship
    management. Experience in managing strategic partnership relationships will be
    valued.
  • Significant proven commercial skills and experience to be able to develop and
    challenge costs and benefits in business cases, including resource management,
    financial management, and budget management
  • Able to take decisions, assess situations to determine the importance, urgency and risks
    and can make clear decisions which are timely and in the best interest of the
    organisation.
  • Advanced interpersonal skills. Ability to relate well to others, delegate responsibilities,
    offer constructive feedback, influence and persuade, and to support and encourage
    others. Finds ways to motivate the team and earn their respect in order for them to
    work effectively and focused on delivery outcomes – ensuring met deadlines with
    quality.
  • Able to lead work in a small, agile and flexible organization, adapting to work at
    strategic and technical level. Ideally with the experience of having worked within (or
    very close to) big organisations, with more formal and structured processes.
  • Demonstrates the gravitas and courage needed to build relationships and convey
    authority in order to resolve conflicts and maintain direction.
  • Demonstrate IT technical expertise and leadership, with the courage to propose the
    right solutions to the nexfibre business requirements.
  • Excellent problem-solving skills and be able to think quickly and adept about how to
    address problems as they come up and to learn from the issues so that the same
    problem do not arise again, including the definition of IT technical solutions

Desirable skills and experience

  • Industry leadership: constantly scanning the market to understand technology trends
    and how these may be incorporated to deliver value for our business.
  • Understanding of the latest IT architectures, and specifically the standard telecoms IT
    architectures, vendor environment and trends in solutions being used.
  • Experienced in dealing / communicating with the business on IT related matters in a
    clear and concise manner.
  • Innovation focus: awareness of the new opportunities enabled by technology, and how
    to bring business benefit to nexfibre by new technologies.

Education & qualifications

  • Experience of operating at a senior management level preferably in a technical role and
    with complex programme delivery skills

Benefits

  • Competitive salary and bonus scheme
  • 25 days’ annual leave, plus the usual 8 UK Bank Holidays
  • Bupa private healthcare coverage
  • Access to wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance
  • Pension contribution matched up to 10%
  • Access to our car benefit scheme via Tusker and our Cycle to Work scheme
  • Virgin Media / O2 discounts and offers